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Writing

Notes from inside the work

Method, mostly. What we've measured, what we got wrong, and the rules we've written down as a result.

  • 21 Aug 2026 · 6 min

    Your work isn't slow. It's waiting.

    Handling time and elapsed time are different numbers, and almost no firm has ever put them side by side. What happens when you do.
  • Coming soon

    Automating a broken process just gives you a faster broken process

    Why the order — process, systems, data, AI — is the whole argument, and what it costs to skip a layer.

    Draft
  • Coming soon

    The most credible page in any consulting report is the one that says no

    Every declined item looks like revenue walking out the door. It's the reverse — and it protects the build from a scope argument in week three.

    Draft
  • Coming soon

    Somebody at your firm is already pasting client data into a chatbot

    Not maybe — probably. Why it's a process finding and a data finding at once, and why it's never an accusation.

    Draft
  • Coming soon

    A fixed price without acceptance criteria isn't a fixed price

    It's an invitation to argue about what "done" meant, at the exact moment the money is already spent.

    Draft